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Quantity in Sales Tracking (Needed for fixed price commissions)
3 years ago submited by John Crenshaw
Quantity in Sales Tracking (Needed for fixed price commissions)
I'm with Priacta (we maintain the Magento module) and users frequently report that the commission is wrong for orders with qty > 1. This actually isn't true, since % based commissions work fine. In these cases the user has set up $ based commissions and they are actually working as designed. The problem is that this doesn't match the user's expectation, so they think there is a bug. This of course reflects poorly on both Quality Unit and Priacta, and results in refunded orders.
I think the problem could be resolved by allowing a quantity to be provided with other order information. The quantity would be used internally simply by multiplying against the commission ONLY for $ based commissions. The quantity would be optional, and default to 1 if not provided, so legacy tracking code won't break.
I actually thought that % would work in all cases, however, I was recently contacted by a user who demonstrated a commission structure that is significantly more complicated (perhaps impossible in some cases) without using $ based commissions. This user has multiple products, charged in various currencies, but the commission is always the same, regardless of the product, currency, or any discounts applied.
I think the problem could be resolved by allowing a quantity to be provided with other order information. The quantity would be used internally simply by multiplying against the commission ONLY for $ based commissions. The quantity would be optional, and default to 1 if not provided, so legacy tracking code won't break.
I actually thought that % would work in all cases, however, I was recently contacted by a user who demonstrated a commission structure that is significantly more complicated (perhaps impossible in some cases) without using $ based commissions. This user has multiple products, charged in various currencies, but the commission is always the same, regardless of the product, currency, or any discounts applied.